FRONT/BACK OFFICE

Q: What should I bring to my appointment?

A: Please make sure you bring your insurance card, photo Id and any records pertaining to your medical history.

Q: Do I have to have a full bladder for the exam?

A: For our ultrasound exams we do not require a full bladder.

Q: How long should I expect my visit to be?

A: Usually, our visits will be from 45 minutes to an hour long.

Q: Can my husband and kids come to the appointment?

A: Only one adult guest is allowed. Please do not bring your children to the appointment.

Q: How can I get a copy of my medical records and what is the turnaround time?

A: To request a copy of your medical records, download the form on our website or you can request one in the office. The turnaround time is 5-7 business days. If the records that you request are from 5 years ago, there is a turnaround time of 14 business days.

Q: Is Perinatal Diagnostic Center part of the hospital?

A: We are on the same street as Community Memorial Hospital, but two separate entities.

Q: Is the NIPT (Non-Invasive Prenatal Testing) fully covered from my insurance?

A: We don’t do the billing for the NIPT. We do the blood draw as a courtesy. We use different companies and will provide you the information with the company you choose to go with.

Q: Regarding the NIPT and AFP tests: how long will it take to get my results?

A: NIPT and AFP results normally take 7-10 business days. Amnio results take 10-14 days. The ultrasound report is normally faxed to your provider by the end of the day.

Q: What are your guidelines for Covid-19?

A: Due to Covid-19 we are requesting a temperature check upon arrival. Masks are required in our facility at all times. One adult guest is allowed to accompany you to the appointment.

Q: Is Dr. Jadali an Obstetrician - an OB doctor?

A: Dr. Jadali is double Board Certified Obstetrician Gynecologist with Sub-Specialty training in Maternal–Fetal Medicine, also referred to as Perinatology. Please note that Dr. Jadali may be listed with some insurances as an OB/GYN provider, however, he is a Perinatologist specializing in high-risk pregnancy. He is not a delivering OB doctor.

Q: Can I be a patient of Dr. Jadali even if I have not been referred?

A: We can schedule you an appointment if your insurance allows us to see you without prior authorization, but if it is needed your current OB or PCP provider will have to submit authorization for our office to see you. You can speak to someone in our authorizations department if you need assistance.

Q: Can a relative call for my gender results?

A: A relative may ONLY get gender information with the patients’ prior written consent which should be on file.

Q: Is the covid vaccine and/or booster safe for me to get during pregnancy?

A: Our providers encourage the administration of the COVID vaccines and booster as well per the American College of Obstetricians and Gynecologists.

Q: Can I schedule for a 3D ultrasound?

A: We include the 3D ultrasound with your medically necessary scan. We would kindly like to add that we do not provide plush heartbeat and/or ultrasound video CD. We will, however, be able to provide you with images of your ultrasound only, and if, the baby is in a position allowing us to see him/her.

Q: Can I schedule an appointment without a authorization?

A: You may schedule without authorization, but we must have it before your appointment. If we don’t have the authorization by the time of your appointment, then we will need to either cancel or reschedule your appointment.

Q: Is there special preparation for the ultrasound?

A: We just ask that you have an empty bladder.

MEDICAL APPOINTMENT & ULTRASOUNDS

Q: How many ultrasounds do I need to have?

A: At least 3, one at each trimester, then depending on the results and risk factors you may need more.

Q: What is the purpose of NT (measurement or the back of the neck)?

A: Nuchal Translucency (NT) measures the back of the baby’s neck is part of the 2 steps screening for the first trimester screening. Blood test is the second part. The calculation of both gives your baby’s risk factors for Down Syndrome, Trisomy 18, Trisomy 13, as well as heart problems. However, it’s important to note that it is not a diagnosis.

Q: What is done in second trimester ultrasound /screening?

A: Detailed Anatomy and second trimester blood work.

Q: What will I have done on my visit?

A: An Ultrasound and Consultation is part of your visit. State Testing (AFP) and NIPT (non-invasive prenatal testing) are offered according to your weeks.

Q: What is the 3rd trimester ultrasound for?

A: To check the wellbeing of the baby as well as check the amniotic fluid and position.

Q: Will I be getting pictures during my ultrasound?

A: You will be receiving pictures through a link sent to your cell phone or email. It’s your responsibility to download them before 30 days.

Q: Can I take videos or pictures of my ultrasound?

A: Video and photos are not allowed during the ultrasound.

Q: Does my baby stay head down until delivery? Will she/he turn? Is it normal for a baby to be breech in the third trimester?

A: There is a big variation of normal. Babies change positions constantly; if your baby’s head is down, we cannot guarantee your baby’s head will remain down to the end of your pregnancy.

Q: If the baby has a lot of hair, will I get a heartburn?

A: No, it is irrelevant.

Q: Is there a female present at all times during my visit?

A: We do have females present. Our sonographers are all females. The doctors are males, but we do have female medical assistant’s that can accompany you at your request.

Q: Is an amniocentesis diagnostic?

A: Yes, an amniocentesis is a diagnostic test, but the NIPT and state screening are not.

Q: Is the baby growing well? How big is it?

A: We are checking on that, once we are done with all the measurements, we let you know how big the baby is.

Q: Can you tell me how tall the baby is?

A: We cannot tell the height as the baby is curled up in your womb.

Q: Can you see if the baby has hair?

A: Sometimes we can see the hair on the baby’s head

Q: Can you see all the fingers and toes?

A: We can see the fingers and toes, only if the baby is in a position that allow so them.

Q: Can I get a 3D 4D picture?

A: Yes, only if the baby is in a position that shows his/ her face.

Q: Does my doctor get the report? When?

A: Yes, once a report is done your doctor gets a copy of it. Usually on the same day or the next day.

MEDICAL BILLING, INSURANCE & AUTHORIZATIONS DEPARTMENT

Q: What insurances do you take?

A: Our office accepts most PPO insurance and various HMO plans.

Q: Will my insurance cover the visit, and what will be my out of pocket?

A: Every insurance is different. We ask that you contact your insurance. We are more than happy to provide you the CPT codes for the appointment.

Q: Can I request a 3D/4D and is it covered by my insurance?

A: 3D/4D ultrasounds are done if medically necessary and if the fetus is in the right position.

Q: Is the NIPT blood work covered by my insurance?

A: Every insurance is different although we draw the blood here in our facility the billing is separate from us. We recommend you check with your insurance prior to having these services done.

Q: Is the California prenatal screening (AFP) program free?

A: It is part of the California Prenatal Screening Program and is a free service to all pregnant women. Additional testing and counseling would be recommended if the test is positive.

Q: How long does the authorization take to be approved?

A: Authorizations take one week to be approved by your insurance.

Q: What are the CPT Codes required for my appointment and ultrasound to check with my insurance if I'm covered?

A: Please contact our office Authorization Department so they can provide you with the correct coding for your appointment. The codes will vary by appointment based on how many weeks you are.

Q: How will my insurance be billed?

A: Claims will be submitted to your insurance after you have had your scheduled appointment. Claims are billed per visit. This is different from your OBGYN visits. Those visits will be billed within a global period after birth.

Q: What is a Premium?

A: A premium is what you pay to have insurance coverage. This payment is similar to car insurance premiums.

Q: What is a Deductible?

A: A deductible is the balance that the patient is responsible for before the insurance will pay towards the visit. Refer to your insurance contract to see what your deductible is. When a claim is filed and you have not met your deductible, the insurance processes the claim and determines what the patient’s responsibility would be. The provider does not control this cost. This is between the insured and the insurance plan. Refer to your insurance plan to check when your deductible begins.

Q: What is a Copay?

A: A copay is the amount due from the patient at the time of every visit. It is a set amount that is located on the insurance card. A perinatologist is considered a specialist physician and your copay will reflect the specialist charge.

Q: What is a Coinsurance?

A: A coinsurance is an agreement between the insurance company and the insured where the insurance will pay a certain percentage of the visit and the insured will pay the other percent to total 100% of the cost. Refer to your insurance contract to see if you have a coinsurance with your policy.

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